Frequently asked questions
Frequently asked questions.
Find answers to the most common questions about our products and services.
We offer a 30-day return policy for all products. Products must be in their original condition and with all original tags attached.
Standard delivery usually takes 7-14 business days. Delivery time may vary depending on location and season. Once your order is shipped, you will receive a tracking number via email when your package is on its way.
Yes, we ship to most countries around the world. Shipping costs and delivery times vary depending on the destination country.
Once your order has been shipped, you will receive a tracking number in your email. You can use this number to track your package.
We accept all major credit cards, PayPal, and other secure payment methods at checkout.
You can change or cancel your order within 24 hours of placing it. Please contact our customer service as soon as possible.
Your order will usually be processed within 1 business day. During busy periods, the processing time may take up to 3 business days.
You can find more information about the product on its own product page in our online store. If you need even more detailed information, our customer service will be happy to help.
If the product is not suitable, please contact our customer service – we will arrange a return or exchange.
You can contact our customer service by email or phone. For more information, please visit our contact page.